Troubleshooting accounts help System Integrators fix problems on all of their sites.

All Visual BACnet Troubleshooting accounts include:

Unlimited file viewing
Limited PCAP file uploads
Unlimited Basic Reports
2 Hour maximum file length

Site Monitoring

Site Monitoring helps facility managers know how healthy their site is on an ongoing basis.

All Visual BACnet Site Monitoring accounts include:

Scheduled uploads – constantly monitor your network
Unlimited file uploads and viewing
Unlimited Advanced Reports
Email alerts based on Network Health Changes
Network Health Trending


  • 1 User Account
  • 120 PCAP uploads per yearOne credit per PCAP analysis
  • Unlimited file viewing
  • Basic Reports
  • 10 GB Storage
  • 2 Hour max file length


  • 5+ Users Add an additional user for $20 / month with no added credits.
  • 1,200 PCAP uploads per year, pooledOne credit per PCAP analysis
  • Unlimited file viewing
  • Basic Reports
  • 50 GB Storage
  • 2 Hour max file length
  • Shared Team¬†Folder


  • Unlimited User Accounts
  • Unlimited PCAP uploads per year

Want to host VisualBACnet on your own server?

Contact us to learn about Visual BACnet Enterprise

Advanced Reporting

Download advanced reports as PDF files for project sign-off or to sell to your customers.

$50 for 1 report

$400 for 10 reports

Additional Upload Credits

Supplement your monthly plan with additional credits to analyze more files.

1 for $25

10 for $100

100 for $500

500 for $2,000

For more details contact us at 1-888-629-6559 or