Know your BACnet System

Visual BACnet Network Health

TROUBLESHOOT

Fix that pesky router you regularly reset, or the network that is painfully slow.

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Visual BACnet Monitoring sends email Alerts

MONITOR

Ensure your network stays healthy, and receive alerts when the network health drops.

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Visual BACnet report for Service Contracts

SERVICE

Provide regular health reports, and solve customers’ problems faster.

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Optigo Networks partner KMC Controls
Optigo Networks Partner Contemporary Controls
"Visual BACnet gave me a way of quantifying the value of my work. I was able to see the differential from before I started working on the BACnet system to after I was done." – Brian Esser, Siemens
"It's like hiring a new guy that's a BACnet Guru." - Brian Gallant, Inland Control & Services Inc.
“It just works, having a tool this powerful has helped increase our productivity and enables us to provide the best service possible.” – Josh Pavlis, Control Solutions
“I found which device was offline in two minutes. In Wireshark, I would have spent half an hour digging through line by line through three different captures.” – Customer Support Technician
“You guys make a very good, easy to use and helpful product. I thoroughly enjoy using it—especially on systems with multiple issues. The results are clear and concise and I have saved many hours using your tool.” – Christopher Citarella
“It does really take any required skills out of the equation. Now we can just do the scan, press the button, load it up, and it tells us exactly what’s wrong.” – Tyson Soutter, BUENO Systems
"I'm not a Wireshark guy. […] [Visual BACnet] brought everything to a layman's view." – Gary Brancato, Princeton University
“I signed up for the trial version of this utility and I was very impressed with the results that it gave from our system at a healthcare site. It allowed me to see and correct some of the network issues I knew existed but that I had a hard time diagnosing.” – Tom Bee, Environmental Control Solutions
"Having [Visual BACnet], I was able to bring up information on my own. […] You can see right away whose devices are causing the problems." – Gary Brancato, Princeton University
"It’s such a great tool to push back onto the contractors with evidence. Because it’s not about trying to point fingers or blame anyone here, it’s definitely just about wanting to make sure we don’t have a negative impact on the network. And we want to justify why we’re not going to deploy to this site, unless he fixes these problems. And if we can give them a list of problems, that helps everyone.” – Tyson Soutter, BUENO Systems
“I had a BACnet interoperability problem with products from a third party vendor. Visual BACnet showed me a circular network and which device caused the problem. I didn’t have to bug the developer or manually go through the Wireshark. It was very quick and easy to find the issue.” – Systems Test Manager at BACnet Plugfest

After 6 weeks of stadium lights turning on in the middle of the night and waking up nearby residents, Princeton University turned to Visual BACnet to solve their problems.

Princeton University uses Visual BACnet
The health of Princeton University's BACnet network with Visual BACnet

When he first opened up Visual BACnet, Controls Engineer Gary Brancato discovered serious problems with the network. He saw a Network Health score of 16%, with almost 200 Global Who-Is broadcasts and 14 unresponsive devices. Excessive communication was flooding the network with activity, causing denial of service and bringing devices down.

 

Gary brought in his 2 vendors, Automated Logic and Siemens, and together they spent 4 days fixing the network. They pinpointed problem devices, fixed configurations, and separated some of their new devices onto a separate network to reduce overall traffic. All of this work eliminated unresponsive devices, greatly reduced Global Who-Is’, brought their network health to 54%, and kept the stadium lights off all night.

"``What I'm going to require, is when the job is done and the project is so-called turned over to us, vendors are going to be required to run Visual BACnet on their system and show me that what they've added has not done any harm to the network.``"
Gary Brancato, Controls Engineer, Princeton University

Visual BACnet Around the World

Visual BACnet Deployments Around the World

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